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The Power of Human-Centric Sponsorship in Sports: How Storytelling and Technology Deepen Fan Engagement



Sports sponsorship provides a unique opportunity to transcend traditional advertising. At the core of every successful sponsorship is one essential element: human connection. It's not just about logos on jerseys or banners in arenas—it's about creating experiences that make people feel part of something bigger, something they belong to.


No other industry demonstrates this as powerfully as sports. Sports have a unique ability to unite people, whether it’s a city, a country, or a global audience. More than just a spectacle, sports can elevate the morale of millions, forge a sense of community, and instill a deep sense of pride. People don’t just watch sports—they live it. They love their teams, and often, they develop an emotional attachment to the brands that become part of their journey.


During the Tokyo 2020 Olympics, Toyota ran an ad campaign that didn’t focus on vehicles, but rather on the human spirit behind each athlete’s journey. The message wasn’t about selling cars—it was about the values of perseverance, unity, and determination that athletes embody, perfectly aligning with Toyota’s ethos. This kind of storytelling transcends products and taps into the emotional power that sports inherently hold. This is human-centric sports sponsorship in action.




Storytelling Drives Emotional Engagement

The key to making fans feel connected to something greater lies in storytelling. Fans may forget a brand’s logo or a commercial, but they remember the stories, the moments of triumph and heartbreak that made them cheer, cry, and celebrate. When a brand aligns itself with those powerful moments, it becomes part of the narrative.


Nike has mastered this art. Their campaigns with athletes like Cristiano Ronaldo and Serena Williams don’t just highlight athletic accomplishments—they showcase personal journeys filled with resilience, ambition, and sacrifice. By aligning with these emotional stories, Nike becomes more than a brand—it becomes an integral part of the story, embedding itself in the minds and hearts of fans.


Technology as an Amplifier of Connection

While technology is often positioned as the future of fan engagement, its true power lies in how it can amplify human experiences. Technology should enhance the connection between fans and the game, not overshadow it. Fans today don’t just want to watch—they want to feel like they’re part of something bigger.


Take Manchester City, which has implemented AR-enhanced matchdays to bring fans closer to the action. Through their CityVR platform, fans can experience match highlights from entirely new perspectives, immersing them in the game in ways that weren’t possible before. This deeper involvement makes fans feel more than connected—it makes them feel engaged, part of the game’s pulse.


Technology works best when it amplifies emotions and reinforces the sense of connection that fans crave.


Creating a Sense of Belonging Through Phygital Experiences

Modern fans don’t just want to attend a game—they want to be involved in every aspect, before, during, and after. Phygital experiences—which blend the physical and digital—are crucial in creating an ongoing sense of connection. Whether fans are in the stadium or following from home, they want to feel part of the team’s journey, every step of the way.


FC Barcelona has embraced this by offering fan tokens and blockchain options, allowing fans to participate in decisions like player awards. This involvement gives fans a sense of ownership and connection to the club, even from a distance. Similarly, Tottenham Hotspur uses AR and interactive displays to engage fans with live stats and visuals, whether they’re in the stadium or at home. These innovations foster a 365-day connection to the team, making fans feel like they’re never far from the action.


The Emotional Power of Sport and Brand

Sponsorship in sports isn’t just about visibility—it’s about shaping moments that resonate with entire communities. People may forget an ad, but they will remember how a brand made them feel during a pivotal game or a championship victory.


Sports have a remarkable ability to create lasting emotional connections, and brands that integrate themselves into these moments have the opportunity to build long-term loyalty. A famous quote by Maya Angelou captures this perfectly: “People will forget what you said, people will forget what you did, but they’ll never forget how you made them feel.”


This principle has long been understood by Coca-Cola, which has been a partner of the FIFA World Cup for years. Coca-Cola doesn’t just present ads during the tournament—they create interactive fan experiences. For instance, AR selfies with the World Cup trophy allow fans to feel part of the celebration, and personalized digital content keeps them engaged long after the final whistle.


Raising Morale and Uniting Communities

At its best, sports sponsorship does more than market a product—it brings people together. A successful sponsorship campaign is about being part of something that lifts the spirits of a community, that gives people a sense of pride and belonging.


Pepsi, for example, has elevated its NFL Super Bowl partnership beyond commercials by creating an immersive halftime show experience with AR. Fans are no longer passive viewers—they become part of the event, sharing a collective moment of excitement with millions across the globe.


The Future human-centric sports sponsorship – Connected, Immersive, Emotional

The future of sports sponsorship isn’t about using technology for technology’s sake. It’s about leveraging creativity, storytelling, and digital tools to create immersive, emotional experiences that make fans feel like they’re part of something greater than themselves.


Brands that tap into the power of human connection through sports have the ability to create memories that last and loyalties that endure. The real strength of sports sponsorship lies not just in visibility, but in nurturing a sense of belonging, making fans feel like they’re part of something much bigger.


Ultimately, that’s where the real impact of sports sponsorship is found—in the emotions it stirs, the connections it builds, and the way it brings people together, making them feel like they truly belong to something special.


In this vision, sports sponsorship evolves beyond mere brand exposure. It becomes a tool for creating human-centric experiences, driven by storytelling and amplified by technology. The brands that recognize this have the potential to deepen fan engagement, strengthen their own legacy, and make a lasting impact on the communities they touch.


This topic was also discussed during a panel session at the recent Global Sports Innovation Summit (GSIC) in Madrid, where experts explored the evolving role of human-centric sponsorships and the use of storytelling and technology to deepen fan engagement. For more information on GSIC and their initiatives, visit the GSIC website.


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Creator

Roy Sharples, Founder and CEO of Unknown Origins, is in the fight against the epidemic of unoriginality by unleashing creative bravery. Author of "Creativity Without Frontiers: How to make the invisible visible by lighting the way into the future."




Attitude. Imagination. Execution.


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